Refund policy

Return & Replacement Policy

At Thahaspeedya, we want you to love what you receive. If there is an issue with your order, we’re here to help.

Eligibility for Return / Replacement

We offer a replacement only for defective or damaged items reported within 4 days of delivery.

To be eligible for a replacement:

• The item must be defective, damaged, or not working properly
• The issue must be reported within 4 days after delivery
• The product must be unused and in its original packaging

“Customers must record an unboxing video when opening the package.”

How to Request a Replacement

Contact our support team within 4 days of receiving your order.
Provide your order number along with clear photos or videos showing the defect.
Once verified, we will arrange a replacement for the same item.

Non-Returnable Situations

We do not accept returns or replacements for:

• Change of mind after purchase
• Incorrect address provided by the customer
• Minor color or lighting differences due to screen settings
• Damage caused by misuse after delivery